Ways to Reach Us
Last updated: October 2026
The quickest way to reach the team behind this guide is the contact form on this page. Messages come straight to us, and the form is the best route for everything from a wrong price you spotted at your local restaurant to a suggestion for a guide you would like us to add. We read every message ourselves — there is no call centre and no ticket queue run by a third party.
Before you write, one important note: this is an unofficial menu guide, not the restaurant. We cannot take reservations, place or change food orders, check gift card balances or handle complaints about a specific visit. For anything involving an actual restaurant, please contact your local Texas Roadhouse or the official company website, where the staff can actually help you. For everything about this guide itself, you are in the right place.
What to Write to Us About
Messages we can genuinely act on include:
- Menu corrections — a dish described wrongly, a missing ingredient note or an item that has been renamed.
- Price or calorie updates — you saw a different figure at your location and want us to review ours.
- Nutrition and allergen questions about the information published on an item page.
- New items — a seasonal or regional dish that does not appear in the guide yet.
- Feedback and suggestions — tools, tables or guides you would find useful.
- Business and partnerships — advertising, content partnerships or press questions about this guide.
- Privacy requests — asking what information we hold about you, or asking us to delete a message you sent.
How to Report a Wrong Price or Calorie Count
Reader reports keep this guide honest, and a detailed report lets us fix things in one pass instead of guessing. When you report a figure that looks wrong, please include as many of these details as you can:
- The exact item name (and size, for steaks — for example, 11 oz sirloin).
- The price or calorie count you saw, and where you saw it (printed menu, board in the restaurant, receipt).
- The restaurant’s city and state, because prices vary by location.
- The date you visited, so we can tell a recent change from an old menu.
Response Times and What Happens Next
We aim to reply to messages within one to two business days, and most corrections are reviewed within that same window. If a report checks out, we update the item page and note the change in our next menu review. We may not be able to reply individually to every suggestion, but all of them are read and the best ones shape what we build next. Please do not send the same message several times — duplicates slow down replies for everyone.
A small request about what not to send: never include payment card details, passwords or other sensitive personal information in a contact message. We never need them, and the form is not a secure channel for that kind of data.
Frequently Asked Questions
Do you take reservations or food orders? No. This site is an information guide only, so we cannot book tables, join a waitlist for you or place a takeout order. Please contact your local restaurant or use the official website for bookings and ordering.
How do I report a bad experience at a restaurant? We are sorry to hear it, but we cannot resolve visit complaints — we do not operate any restaurant. The management team at the location you visited, or the guest relations team on the official website, are the right people and can actually put things right.
Can I suggest a menu item that is missing? Absolutely — seasonal and regional items are exactly what readers help us catch. Send the item name, its price if you know it, and the city and state where you saw it, and we will research it for the next update.
I run a business — can I advertise or partner with this guide? Yes, business enquiries are welcome. Use the form, choose the closest subject, and include your organisation’s name and a short outline of what you have in mind so we can reply with the right information.